1. Scope and Controller
This Privacy Policy explains how Foshan Gerixi Electronic Co., Ltd. (“Gerixi”, “we”, “us” or “our”) handles personal information collected through www.gerixi.com and related business communications. Gerixi is the controller responsible for the information described in this policy.
2. Information We Collect
When you submit an inquiry, we may collect your full name, business email address, company name, country or region, product requirements, estimated quantity and message. We also receive information that you choose to provide by email or WhatsApp.
Our hosting environment may automatically record standard technical information such as IP address, browser type, device information, referring page, requested pages, timestamps and security events. We use this information to operate, protect and troubleshoot the website.
3. How We Use Information
- Respond to product questions and quotation requests.
- Recommend suitable solar charge controller or inverter models.
- Discuss OEM/ODM, documentation, delivery and after-sales requirements.
- Maintain business correspondence and follow up on requested services.
- Protect the website, prevent abuse and diagnose technical problems.
- Meet applicable legal, accounting and compliance obligations.
4. Legal Bases
Where applicable data-protection law requires a legal basis, we process information to take steps requested before entering a business contract, to perform a contract, to comply with legal obligations, and for our legitimate interests in answering business inquiries, managing customer relationships and securing our website. We rely on consent where the law requires it.
5. Cookies and Similar Technologies
The website may use cookies that are necessary for WordPress administration, security and basic site operation. We do not currently use advertising cookies or behavioral advertising tools. If analytics or other non-essential technologies are added, this policy and any required consent controls will be updated.
6. Sharing and Service Providers
We may share information with authorized Gerixi personnel and service providers that support website hosting, maintenance, communications, delivery or professional services. They may use the information only for the relevant service and subject to appropriate confidentiality or contractual duties. We may disclose information when required by law or when necessary to protect legal rights and website security.
We do not sell personal information. When you choose a WhatsApp link, your use of WhatsApp is governed by that provider’s own terms and privacy practices.
7. International Transfers
Gerixi operates from China and serves international business customers. Information submitted from another country may therefore be processed in China or in locations used by our service providers. Where required, we use appropriate contractual or legal safeguards for international transfers.
8. Retention
Inquiry and correspondence records are retained for as long as reasonably necessary to answer the request, manage a current or potential business relationship, resolve disputes, maintain security and meet legal or accounting requirements. We review records according to their purpose and remove or anonymize information when it is no longer reasonably needed.
9. Security
We use reasonable technical and organizational measures intended to protect personal information against unauthorized access, loss, misuse or alteration. No internet transmission or storage system can be guaranteed to be completely secure.
10. Your Choices and Rights
Depending on your location, you may have rights to request access, correction, deletion, restriction, objection or portability of your personal information, and to withdraw consent where processing is based on consent. You may also have the right to complain to the relevant data-protection authority. We may need to verify your identity before completing a request.
11. Children’s Privacy
This website is intended for business users and is not directed to children. We do not knowingly request personal information from children.
12. Policy Updates
We may update this policy when website functions, business practices or legal requirements change. The latest version and effective date will be published on this page.
13. Contact Us
For privacy questions or requests, contact Foshan Gerixi Electronic Co., Ltd. at abbywu@gerixi.com or through the Contact Us page.